Support Team Assistant
Core
Central point of contact supporting the day-to-day operations of a building restoration and repair business, managing claims, scheduling, and stakeholder communication.
Role type
Support Team Assistant (Operations Administrator)
Builds
Project records, client portals, and documentation for building restoration and repair projects
Domain
Construction / Building Restoration
Deliverable
dashboards & analysis
Required skills
Data entry, Customer service, Scheduling, Documentation management, Cloud platform usage, Time management
Preferred skills
Prioritization, Computer literacy, Team collaboration
Responsibilities
Data entry of allocations and maintaining project records, Communicating with customers and clients throughout project lifecycle, Coordinating appointments for onsite supervisors and estimators, Updating client portals and monitoring performance metrics, Compiling and finalizing documentation for submission, Providing general administrative support to the operations team