Senior Application Support
Core
Provide application maintenance, technical support, and incident resolution for complex enterprise systems.
Role type
Senior Application Support Engineer
Builds
Maintains stability and performance of enterprise applications
Domain
Enterprise IT / Financial Services
Required skills
Java, Linux, Oracle, SQL, Domino, Perl, XML, WebSphere, MQ, ITIL, root-cause analysis, deployment management
Preferred skills
ITIL Foundation certification
Technologies
Java, Linux, Oracle, SQL, Domino, Perl, XML, WebSphere, MQ
Responsibilities
Investigate and resolve incidents and application issues; Manage application changes, enhancements, releases, and deployments; Perform root-cause analysis and drive service improvements; Maintain technical documentation; Participate in on-call rotational roster