Patient Coordinator
Core
Front-desk and sales coordinator managing patient intake, scheduling, and guiding clients through dental treatment decisions.
Role type
Patient Coordinator (Customer Service & Sales)
Builds
Patient journey from enquiry to treatment conversion
Domain
Healthcare / Dental
Deliverable
client delivery
Required skills
Appointment scheduling, phone and online enquiry handling, record keeping, treatment plan management, sales conversion, rapport building
Preferred skills
Long-term career commitment, results-driven mindset, fast-paced environment adaptability
Responsibilities
Welcome patients and manage check-ins/check-outs, handle enquiries, support patients through treatment journey, maintain accurate records, work with clinical team, lead consultations and present treatment options
Seniority
Entry-level to Junior