Innendienstsachbearbeiter / Sachbearbeiter Vertrieb (m/w/d)
Core
Administrative support for sales operations, order processing, and customer inquiries in the packaging industry.
Role type
Sales Operations Specialist (Innendienst)
Builds
Order fulfillment and customer service processes for B2B clients
Domain
Packaging / Industrial Supplies
Required skills
Order processing, customer inquiry handling, complaint management, delivery coordination, accounts payable/receivable, master data management, MS Office 365
Preferred skills
English, commercial training (IHK)
Responsibilities
Process and coordinate administrative tasks in sales operations, Support internal and external sales teams in order processing, Handle customer inquiries and provide information on delivery dates, availability, and stock levels, Process complaints in coordination with sales and specialist departments, Coordinate delivery dates with customers and suppliers, Ensure compliance with internal order processing processes, Perform bookings (creditor invoices and credits), Maintain master data and support credit limit administration
Seniority
Entry to Mid-level, hands-on IC