微信支付-商户管理运营
Core
Design and iterate merchant lifecycle management rules and optimize the merchant onboarding and service experience using AI and data analytics.
Role type
Senior Product Operations Manager (Merchant Management)
Builds
Merchant onboarding flows, rule frameworks, and automated review processes for a payment platform.
Domain
Fintech / Payments / E-commerce
Deliverable
product features
Required skills
Merchant lifecycle management, rule design and iteration, SQL, data analysis, project ownership, AI/LLM application in business scenarios
Preferred skills
Payment or e-commerce B2B platform operations, merchant risk control, multi-modal AI experience
Responsibilities
Establish and optimize merchant lifecycle rules (onboarding, verification, category management); Optimize merchant experience metrics (conversion rate, turnaround time, complaint rate); Implement AI capabilities to automate merchant review and management; Build data dashboards to drive business improvements.
