Vendor Project Manager
Core
Lead onsite localization QA testers and reviewers at client premises, ensuring project execution, resource scheduling, and team performance.
Role type
Senior Vendor Project Manager (Onsite Operations)
Builds
Multilingual content localization workflows for global enterprises
Domain
Localization / Globalization / QA
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
People management, bilingual communication, QA/localization industry knowledge, joint employment risk mitigation, technical training delivery, conflict mediation, strategic planning, operational risk management
Preferred skills
Experience with OS X, iOS, Windows, MS Office, team building, stakeholder management
Technologies
OS X, iOS, iWork, iCloud, iTunes, Windows, MS Office
Responsibilities
Coordinate testing efforts and schedule resources across multiple labs/locations; Clarify client briefs, policies, and deadlines; Manage onsite onboarding, credentials, and compliance (I9s); Guide candidates through tryouts; Provide technical and linguistic training/coaching; Monitor tester workload and performance; Gather feedback from testers and clients; Ensure employee safety and well-being on client premises; Report to management, recruiters, and HR on team status and issues.
Seniority
Mid-Senior, hands-on IC with people management