Assistent der Serviceleitung (m/w/d) - Bamberg
Core
Supporting the Service Manager with daily operations, financial reporting, and customer service coordination at a multi-brand automotive dealership.
Role type
Administrative assistant to service leadership
Builds
Operational efficiency and customer satisfaction metrics for the service department
Domain
Automotive retail / Service operations
Deliverable
dashboards & analysis
Required skills
Financial reporting, process control, customer service coordination, organizational skills, knowledge of automotive service processes
Preferred skills
Automotive dealership experience, VW Group IT systems (Cross), customer-facing experience
Technologies
VW Group IT systems (Cross)
Responsibilities
Support the Service Manager in daily business, Create and prepare financial reports and KPIs, Control core business processes, Coordinate customer service tasks and information
Seniority
Entry-level to Junior