Software Engineering Technical Leader, Hybrid, (Seattle OR San Jose OR San Francisco), United States
Core
Lead program operations for the Cisco Collaboration Software product portfolio (Webex App, Meetings, Calling, Contact Center, CPaaS) to align product teams, drive execution, and coordinate cross-product planning.
Role type
Senior Technical Program Leader / Engineering Leadership
Builds
Collaboration software products (SaaS, on-premise, hosted, cloud) for enterprise customers
Domain
Enterprise Unified Communications, Cloud Calling, Cloud Meetings, Contact Center (CCaaS), CPaaS
Required skills
Technical program management, software development methodologies, source code management, requirements tracking, defect management, metrics and analytics, executive presence, strategic planning
Preferred skills
Leading large-scale software programs in unified communications, integrating modern AI technologies, mentoring distributed teams, synthesizing architectural dependencies
Technologies
Github, JIRA, Grafana, Splunk, Tableau, Amplitude
Responsibilities
Establish processes to align product team priorities and execution; Lead cross-product planning and coordination; Define and track program-level metrics; Prepare monthly Business Execution Reviews; Lead cross-function program planning meetings; Lead high visibility initiatives like platform resiliency and incident command
Seniority
Senior, hands-on IC with strategic leadership
