Delivery Leader - Splunk Professional Services
Core
Manage a team of Consulting Engineers/Technical Leaders delivering complex Splunk-based solutions and observability programs within Cisco Customer Experience (CX), ensuring delivery excellence and predictable customer outcomes.
Role type
Senior Delivery Leader (Professional Services)
Builds
Splunk security (SIEM) and observability solutions for enterprise clients
Domain
Cybersecurity and Observability within the IT industry
Deliverable
production ML models
Required skills
People leadership, Splunk product expertise (Enterprise, Cloud, Observability, Security/SIEM), financial stewardship, capacity planning, strategic alignment, stakeholder management, AI-integrated delivery approach
Preferred skills
Experience in matrixed global organizations, digital transformation initiatives
Technologies
Splunk, Splunk AIOps, Splunk machine learning
Responsibilities
Drive revenue, bookings, and margin targets for the portfolio; oversee performance management and career development of the team; ensure staffing alignment and skills readiness for complex deployments; foster an inclusive, high-performance team culture; guide the evolution of technical skills within the team; align team direction with account plans and adoption goals; act as a trusted advisor to understand customer market trends and propose mitigation plans; build and maintain key stakeholder relationships; coordinate cross-functionally to achieve business results; lead the team in adopting an AI-integrated delivery approach; support digital delivery initiatives and drive the CX transformation program.
Seniority
Senior, hands-on IC with people leadership responsibilities
