GGXY Retail Operations Lead
Core
Store department lead responsible for daily operations, brand standards, and team direction to ensure excellent customer service.
Role type
Store Department Lead
Builds
Retail store operations and customer experiences
Domain
Retail / Sports
Deliverable
product features
Required skills
Retail operations management, team leadership, brand standards enforcement, loss prevention compliance, hiring and training, time management
Preferred skills
Prior retail sales experience, customer-focused experience
Responsibilities
Manage day-to-day operational aspects of store department, plan and organize projects while delegating, uphold merchandising and presentation standards, ensure compliance with loss prevention and audit requirements, support hiring and training of associates, lead by example to ensure great customer experience, provide in-the-moment coaching to teammates