Team Captain Endzone & Loyalty (Front End)
Core
Lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services while delivering fast, friendly, and accurate checkout experiences.
Role type
Senior retail store manager (front end & loyalty)
Builds
Retail store operations, customer loyalty programs, and checkout services
Domain
Retail / Sports apparel
Deliverable
product features
Required skills
People leadership, team coaching, operational planning, scheduling, performance management, loss prevention, compliance enforcement
Preferred skills
Previous people leadership experience
Responsibilities
Coach teammates and drive engagement in loyalty programs; develop and execute 30-60-90 day plans for assigned departments; assign workload and develop schedules to maximize efficiencies; hire, onboard, train, and manage direct reports; enforce safety and loss prevention policies.