Analyst - Omni Strategy
Core
Subject matter expert in omni order management optimizing processes, reducing order cancellations, and improving data visibility for the omni order management team.
Role type
Senior IC Business Analyst (Omni Order Management)
Builds
Optimized order fulfillment workflows, accurate product setups, and reduced retailer cancel rates
Domain
Retail Operations / Supply Chain / Data Analytics
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business Analysis, Data Analysis, Process Optimization, Cross-functional Collaboration, Data Visualization, Workflow Management, Issue Escalation, Documentation Management, Retail Operations Knowledge
Preferred skills
Alteryx Certification, Process Documentation, Training & Mentoring
Technologies
Alteryx, Databricks, Intera, SCI, Microsoft Office, Power BI, Excel, OLAP tools
Responsibilities
Define and implement best practices for coordinator workflows; Pull and analyze data to support business partner meetings; Monitor order fulfillment including aged orders and presale processes; Track and escalate product setup issues; Lead Ship-From-Store review meetings; Maintain and update process documentation; Drive initiatives to reduce retailer cancel rates and WIZMO inquiries.
Seniority
Senior, hands-on IC
