Technical Consulting Engineer - Enterprise Switching
Core
Provide advanced troubleshooting and resolve complex customer issues within Security and Networking architectures for enterprise environments.
Role type
Senior IC technical consulting engineer (networking)
Builds
Integrated security and networking solutions for enterprise customers
Domain
Enterprise Networking and Security
Deliverable
client delivery
Required skills
Advanced network troubleshooting, root cause analysis, packet analysis (Wireshark, TCPdump), cross-product knowledge, systems-level thinking, technical documentation, stakeholder collaboration
Preferred skills
AI/automation in troubleshooting, Cisco Routing (OSPF, EIGRP, BGP), Cisco Switching (VLANs, STP, EtherChannel), Cisco VoIP, Cisco ISE
Technologies
Wireshark, TCPdump, Cisco IOS, Cisco ISE
Responsibilities
Conduct advanced troubleshooting for complex customer issues, manage integrated solutions, collaborate with customers and partners, submit defects to engineering, mentor peers, utilize lab environments and diagnostic tools
Seniority
Senior, hands-on IC
