Director, Digital Experience
Core
Leads the University's digital experience strategy, shared digital ecosystem, and governance to improve digital effectiveness, user engagement, and accessibility.
Role type
Senior Director, Digital Experience Strategy & Governance
Builds
Enterprise digital platforms, web/social/email channels, and shared digital services
Domain
Higher Education / Digital Strategy & UX
Required skills
Digital experience strategy, User experience (UX) design, Digital governance, Accessibility compliance, Analytics & insights, Budget management, Vendor management, Cross-functional leadership
Preferred skills
Graduate degree in digital media/IS/communications, Experience with enterprise web ecosystems, Knowledge of emerging technologies
Technologies
CMS, Analytics platforms, Enterprise web ecosystems
Responsibilities
Develop enterprise digital strategy and platform roadmap; Establish digital governance frameworks and standards; Lead team of managers and professional staff; Partner with IT and marketing units; Oversee budgets and external vendor relationships; Measure digital performance and drive continuous improvement
Seniority
Director, strategic leadership & team management