Operations Processor - Special Projects
Core
Provides production support to multiple groups within Operations Services or enterprise wide, executing routine tasks in operational systems and assisting with special projects involving research, data analysis, and exception resolution.
Role type
Operations Processor (Special Projects)
Builds
Operational support for multiple internal groups
Domain
Banking Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Operations services experience, Excel proficiency, data interpretation, exception analysis, internal policy knowledge, PC skills
Preferred skills
Product/service knowledge, regulatory requirements understanding, customer service commitment, time management, verbal/written communication
Responsibilities
Execute routine tasks within multiple operational systems, interact with internal partners, assist with special projects involving research and exception review, escalate issues to management, recommend and implement processing improvements
Seniority
Mid-level IC