Solutions Engineer
Core
Customer-facing technical role supporting sales cycles, conducting product trials, and architecting deployments for Cisco's Digital Experience Assurance platform.
Role type
Solutions Engineer (Sales Enablement & Pre-Sales)
Builds
ThousandEyes Digital Experience Assurance platform (via careerplan.io/jobs/2025584-solutions-engineer-at-cisco)
Domain
Network Observability & Digital Experience Monitoring
Deliverable
client delivery
Required skills
Application and network protocols (HTTP, DNS, TCP/IP, BGP), Network performance analysis, Packet analysis, Scripting (Python, Perl, Javascript), OS knowledge (Apple, Linux, Microsoft), AI/Automation tools (Ansible)
Preferred skills
5+ years of solution engineer experience
Responsibilities
Support technical sales process and prospecting, Demonstrate solution capabilities and use-cases, Scope and architect solution deployments, Support customers during solution trials, Present to decision makers, Interface with Marketing and Product Management, Coordinate post-sales support with Customer Success
Seniority
Senior, hands-on IC