Call-Center-Agent/-in – Vollzeit (m/w/d)
Core
First point of contact for potential customers via phone, identifying needs and scheduling appointments for the sales team.
Role type
Sales support call center agent
Builds
Appointment bookings and lead qualification for the sales team
Domain
B2B marketing and sales services
Deliverable
client delivery
Required skills
telephone communication, needs analysis, CRM data entry, appointment scheduling, persuasive communication, process adherence, written German
Preferred skills
quick learning ability, discipline, structured work style, result orientation, handling performance pressure