Senior Customer Success Architect
Core
Senior Customer Success Architect leading value realization for enterprise customers using Cisco Isovalent's Cilium platform in cloud-native environments.
Role type
Senior IC Customer Success Architect (Cloud Native/Networking)
Builds
Production rollouts of Cilium Enterprise, reference architectures, and training materials for cloud-native infrastructure
Domain
Cloud Native, Kubernetes, Networking, Security, Observability
Required skills
Advanced Kubernetes architecture, Cloud provider expertise (AWS/Azure/GCP), Kubernetes networking, Customer account management, Technical workshop facilitation, Solution design
Preferred skills
OS security guidelines in cloud-native, Observability pillars, Enterprise-grade system design, Cisco ACI, Automation tools, Technical reasoning in CNCF landscape
Technologies
Cilium, eBPF, Kubernetes, AWS, Azure, GCP, Cisco ACI
Responsibilities
Design and guide production rollouts for assigned customer accounts, Build deep technical relationships with key stakeholders, Conduct workshops on product capabilities, Collaborate with engineering to unblock customer issues, Create reference architectures and documentation (via careerplan.io/jobs/2024498-1-senior-customer-success-architect-at-cisco)
Seniority
Senior, hands-on IC