Techniker im Service für Voice (w/m/d)
Core
Troubleshooting, restoration, and commissioning of VoIP telephony and voice services for business customers.
Role type
Service technician for voice systems
Builds
VoIP telephony and voice service solutions
Domain
Telecommunications / Voice Technology
Required skills
VoIP telephony technologies, carrier and service provider management, ticket system administration, customer communication, testing and certification
Preferred skills
Network background, English language skills
Responsibilities
Analyze errors and restore VoIP telephony and voice services, coordinate and track carriers and service providers, process incoming trouble reports in the ticket system, support testing and certification activities, participate in projects
Seniority
Entry-level to Mid-level, hands-on IC
