IT Service Owner - 100% (f/m/d)
Core
Own the operational health, stability, and performance of a business-critical application ecosystem built on Java/Jakarta EE, JBoss EAP, Oracle, and Angular.
Role type
IT Service Owner (Application Support Lead)
Builds
Business-critical application ecosystem
Domain
Financial Services / Enterprise Java
Required skills
Incident management, Problem management, Change management, Root cause analysis, Stakeholder management, Monitoring, Release coordination, Disaster Recovery planning, Database management, ITIL principles
Preferred skills
JBoss EAP, WildFly, Octopus Deploy, JMS, Agile methodologies, Batch processing, Security assessments
Technologies
Java, Jakarta EE, JBoss EAP, Oracle, Angular, Splunk, Tivoli Monitoring, Octopus Deploy
Responsibilities
Manage and coordinate major incidents and problem management activities, Act as primary point of contact for business stakeholders, Coordinate L3 support and complex technical investigations, Monitor applications and integrations, Lead analysis and troubleshooting across systems, Coordinate application deployments and production releases, Drive service improvements through automation and best practices
Seniority
Senior, hands-on IC
