Customer Experience Splunk Area TAM Specialist
Core
Strategic technical consulting and value realization for enterprise Splunk customers, focusing on onboarding, risk mitigation, and complex technical challenges.
Role type
Senior Customer Experience Splunk Area TAM Specialist
Builds
Strategic technical action plans, onboarding enablement, and risk resolution for Splunk Enterprise and Cloud accounts.
Domain
Big Data Analytics / Security Information and Event Management (SIEM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Splunk Core (Enterprise/Cloud) administration, SPL (Search Processing Language), Splunk architecture, data onboarding, technical consulting, big-data analytics
Preferred skills
Statistical and analytical modeling, scripting (bash, Python, Java, .NET), cloud migration, Splunk Data Management Techniques (Edge Processor, Ingest Processor, DDAA, Federated Search), Splunk Architect certification
Technologies
Splunk Enterprise, Splunk Cloud, Bash, Python, Java, .NET
Responsibilities
Deliver workshops and prescriptive mentorship for customer onboarding; Assess account health and telemetry risk signals; Develop technical action plans for complex issues; Engage with Customer Success and Technical Success teams; Provide strategic case-based delivery up to 90 days.
Seniority
Senior, hands-on IC