Customer Success Area TAM Splunk Specialist
Core
Act as a Splunk expert to guide account teams and customers on maximizing the value of Splunk Enterprise and Cloud platforms, focusing on onboarding, technical health assessment, and strategic case-based delivery.
Role type
Senior Customer Success Area TAM Specialist (Splunk)
Builds
Customer value realization through technical consulting, onboarding enablement, and risk mitigation for Splunk deployments.
Domain
IT Operations / Big Data Analytics / Splunk Platform
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Splunk Core (Enterprise/Cloud) administration, SPL (Search Processing Language), technical consulting, big-data analytics, data onboarding, Splunk architecture
Preferred skills
Statistical and analytical modeling, scripting (bash), application development (Java, Python, .NET), cloud migration, Splunk Data Management Techniques (Edge Processor, Ingest Processor, DDAA, Federated Search), Splunk Architect certification
Technologies
Splunk Enterprise, Splunk Cloud, SPL, Bash, Java, Python, .NET
Responsibilities
Deliver workshops and prescriptive mentorship for customer onboarding; assess account health and telemetry risk signals; develop technical action plans for complex issues; engage with Customer Success Executives on adoption opportunities; provide strategic case-based delivery up to 90 days.
Seniority
Senior, hands-on IC