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Business Operations Analyst

Kuala Lumpur, Malaysia💼 Full-time🗓 2026-09-10 → 2026-09-26

Core

Partner with leadership to drive business decisions, operational effectiveness, and profitable growth using data-driven insights and AI tools.

Role type

Business Operations Analyst

Builds

Actionable plans, pilot frameworks, business cases, scalable programs, and operational dashboards.

Domain

Technology infrastructure and networking (Cisco architectures)

Deliverable

production ML models | dashboards & analysis | client delivery

Required skills

Cross-functional collaboration, strategic analysis, recurring revenue dynamics, pilot program design, operational data analysis, root cause analysis, predictive modeling, KPI tracking, budget management, process improvement, automation, Cisco architecture knowledge

Preferred skills

AI-enabled operational planning, leadership advisory, operational governance, predictive analytics, cost-benefit analysis, enterprise performance dashboards

Technologies

Excel (Pivot Tables, XLOOKUP, Power Query), Visio, Lucidchart

Responsibilities

Drive cross-functional collaboration to enhance operational effectiveness; Partner with leadership to formulate and operationalize growth strategies; Analyze recurring revenue dynamics and market expansion levers; Translate strategic concepts into structured pilot frameworks and business cases; Collect and analyze operational data using AI-assisted tools; Conduct root cause analyses and develop predictive models for forecast accuracy; Deliver insights aligned with KPIs and strategic targets; Design and adapt dashboards and reporting tools; Implement scalable, customer-focused solutions; Drive process improvements through automation; Advise leadership on operational risks and strategic initiatives

Seniority

Mid-level, hands-on IC

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