Customer Delivery Architect
Core
Define and lead enterprise-scale technology architectures and roadmaps for Cisco's largest customers, integrating Cisco and third-party technologies to address complex business and technical needs.
Role type
Senior IC Customer Delivery Architect (Enterprise Architecture)
Builds
Enterprise technology roadmaps, target-state architectures, and integration patterns for large, cross-vendor environments.
Domain
Enterprise Technology / Network Infrastructure / AI & Automation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Enterprise architecture strategy, cross-vendor integration, technical roadmap planning, risk assessment, executive communication, team leadership, AI/automation evaluation, scalability design, security governance, stakeholder management
Preferred skills
CCIE or equivalent expert certification, mastery of core enterprise architectures, experience leading large-scale technology initiatives, credibility with executive leaders, ability to influence technical direction
Technologies
Cisco technologies, third-party enterprise technologies, AI, intelligent automation, observability platforms, data platforms
Responsibilities
Define target-state architectures and multi-year roadmaps; steer high-impact initiatives from vision to execution; evaluate and resolve cross-architecture challenges; serve as technology strategist to customer executives; assess and integrate emerging technologies like AI; build technical capability across teams; represent Cisco expertise at industry events
Seniority
Senior, hands-on IC with strategic influence
