(Senior) Ticketing & NDC Specialist (m/w/d) Flug in Leipzig
Core
Senior specialist handling complex flight ticketing, NDC servicing, and customer support for CHECK24's flight comparison service.
Role type
Senior IC ticketing and NDC specialist
Builds
Flight tickets and services for CHECK24 customers
Domain
Travel technology / Airline retailing
Required skills
GDS (Amadeus, Sabre, Farelogix), NDC bookings, Ticketing (Reissues, Exchanges, Refunds), EMD management, Airline tariff rules, Complex case analysis
Preferred skills
Airline/OTA/Consolidator experience, Airline Direct Connects, NDC aggregators, Process optimization, Mentoring
Technologies
Amadeus, Sabre, Farelogix, NDC
Responsibilities
Issue flight tickets in reservation systems, Process ticket reissues and refunds, Handle NDC bookings and service requests, Advise customers on flight bookings and services, Process online bookings and service inquiries, Optimize ticketing and NDC processes, Communicate with airlines and partners
