Mitarbeiter (m/w/d) Kundenservice Energie - in Vollzeit
Hybrid
Core
Handling customer inquiries and energy contract switches via digital back-office channels.
Role type
Customer service representative (energy sector)
Builds
Energy comparison platform services for end-users
Domain
Energy / Utilities
Deliverable
client delivery
Required skills
Written communication, CRM systems, MS Office, administrative tasks, problem-solving
Preferred skills
Back-office experience, energy industry background
Responsibilities
Process customer requests for energy switches, verify application completeness, communicate with energy suppliers, resolve complaints, support service quality improvements