Sr Analyst, Application Development and Maintenance - Brightree Support
Core
Configures and codes software systems, troubleshoots application issues, and performs maintenance for end-user applications and databases.
Role type
Mid-level application development and maintenance engineer
Builds
Internal and externally-facing business software systems
Domain
Healthcare technology (DME)
Required skills
Application troubleshooting, system behavior analysis, incident resolution, root cause analysis, process documentation, stakeholder collaboration
Preferred skills
DME industry experience, Brightree platform experience, Bachelor's degree in a related field
Technologies
None explicitly stated
Responsibilities
Independently handle production support tickets and user requests, investigate and resolve moderately complex technical and functional issues, perform root cause analysis and recommend corrective actions, collaborate with business stakeholders and vendors, contribute to process documentation and knowledge articles, assist with onboarding of less experienced team members
Seniority
Mid-level, hands-on IC