Senior Customer Success Architect - Isovalent
Required skills
Bachelor’s + 8 years of experience or Master’s + 6 years of experience or equivalent industry experience, 3+ years of experience in advanced Kubernetes architectural components and their relationships, 3+ years of experience leading or playing a critical role in helping customers adopt Kubernetes and auxiliary clo
Preferred skills
Technologies
Kubernetes, Cloud Native technologies, networking, Open Source Software (OSS), cloud providers
Responsibilities
Help our customers be successful with Cilium Enterprise, Engage with assigned customer accounts to accelerate their value realization by designing, implementing and guiding production rollouts, Build deep technical relationships with key customer stakeholders and be a trusted advisor, Conduct workshops for customers on our existing and new product capabilities, Bring your customer's domain knowledge to collaborate with engineering and support teams to unblock customer issues, Help create workshops, training material, reference architectures, product documentations and any relevant artifact that would help us provide additional value to our customers, deepen their understanding of our technology and run the most reliably in production.
Seniority
Senior
Domain
Networking, Security, Observability, Cloud Native Infrastructure