Junior Account Manager/in (All Genders)
Core
Serve as the interface between housing companies, nursing insurance funds, and internal teams to manage client requests and applications.
Role type
Junior Account Manager
Builds
Documentation of contacts and processes; application submissions and follow-ups for housing and nursing insurance clients.
Domain
Housing / Social Care
Deliverable
client delivery
Required skills
Communication, structured information management, conflict resolution, MS Office, digital documentation systems
Preferred skills
Experience in housing companies or nursing insurance funds
Technologies
MS Office, digital documentation systems
Responsibilities
Handle client inquiries via phone and email; Create and maintain documentation for contacts and processes; Submit and track applications for housing companies and nursing insurance funds; Mediate disputes between clients and service providers; Report on key accounts and optimize processes; Develop workflows and best practices with the team.