Product Manager, AppleCare

Cupertino, United States of AmericaFull-time2026-10-29 → 2026-11-10

Core

Define the roadmap and launch new device protection service experiences for AppleCare, including repair, replacement, and fulfillment programs.

Role type

Senior Product Manager (Service & Hardware Protection)

Builds

AppleCare repair, replacement, and fulfillment programs

Domain

Consumer Electronics / After-Sales Services

Deliverable

product features

Required skills

Product roadmap definition, cross-functional collaboration, service experience design, market research, go-to-market strategy, executive communication, operational complexity simplification

Preferred skills

Device protection program experience, warranty/service operations knowledge, B2B and B2C product experience, product messaging development, strategic analytical skills

About Apple

Computers and Electronics Manufacturing194620Cupertino, California, USFounded 1976

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.