Platform Program Manager, AMP Partner Operations
Core
Lead operational rollout and partner adoption for emerging features on Apple's billing platform, bridging business strategy, technical integration, and partner execution for global partners.
Role type
Senior Program Manager, Platform Operations
Builds
Apple services partnerships (telecommunications carriers, SVOD providers, retail integrators)
Domain
Digital commerce, subscription billing, platform integrations
Required skills
Technical program management, partner onboarding lifecycle management, API-driven integrations, production verification testing strategy, cross-functional orchestration, operational requirements definition, process automation, subscription lifecycle mechanics, troubleshooting back-end event triggers and data-flow discrepancies
Preferred skills
Telecommunications carrier billing, digital streaming services (OTT/SVOD), digital commerce platforms, systems integration
Technologies
update-entitlement APIs, PVT/UAT frameworks, partner invoicing systems
Responsibilities
Drive partner adoption for emerging billing platform features; define migration and sunset flows for subscriber transitions; lead production verification and testing strategies; investigate and resolve operational/technical blockers; oversee intake trackers and prioritize platform enhancement requests; standardize governance and enablement for regional teams; drive process automation across the onboarding lifecycle
Seniority
Senior, hands-on IC