Senior AI Shopping Strategist, Conversational Experiences
Core
Driving growth for Apple's online store by leveraging generative AI to create personalized, multi-modal shopping experiences and expanding e-commerce tools globally.
Role type
Senior strategy-level IC (customer experience & AI)
Builds
Premium 'Only at Apple' digital experiences, e-commerce tools, and personalized AI-driven shopping journeys
Domain
Retail / E-commerce / Generative AI
Deliverable
product features
Required skills
Generative AI strategy, customer experience design, data-driven insights, cross-functional leadership, strategic planning, market research, business case development
Preferred skills
Experience with customer-facing generative AI tools, deep knowledge of AI trends, global retail B2C industry expertise, advanced storytelling and presentation skills
Technologies
Keynote, PowerPoint
Responsibilities
Provide feedback on new AI solutions and designs in cross-functional forums; Identify data-driven insights to influence digital commerce strategies from ideation to testing; Drive execution of discovery and planning activities to support go-live dependencies; Author and present strategic briefs to inform partners of business priorities; Conduct research on market trends and consumer behavior to drive optimization and expansion.
