Kaufmännische Angestellte (m/w/d) für den Kundenservice
Core
Administrative staff member handling customer service operations for a frozen food logistics company.
Role type
Administrative Customer Service Representative
Builds
Customer communication, order status updates, and complaint handling for logistics operations
Domain
Logistics / Frozen Food Industry
Deliverable
client delivery
Required skills
Customer communication, complaint handling, order status tracking, MS Office proficiency, structured work approach
Preferred skills
Foreign language skills
Responsibilities
Communicate with customers, warehouses, and transport companies regarding order status; Process and coordinate internal and external complaints; Monitor delivery times and handle discrepancy reports and damage claims