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Privacy Operations Lead

USA - Remote💼 Full-time🗓 2026-10-01 → 2026-10-07

Core

Own the operational backbone of the privacy program, including risk assessments, data flow mapping, and translating regulations into engineering requirements for a voice AI platform.

Role type

Senior individual-contributor privacy operations lead

Builds

Data flow maps, records of processing, assessment templates, playbooks, and self-service guidance for Legal, Engineering, and Sales.

Domain

Voice AI / Speech-to-Text / Data Privacy & Compliance

Required skills

Privacy operations, data flow mapping, GDPR/CCPA/AI regulation translation, subprocessor management, privacy enablement, technical fluency (architecture diagrams, infrastructure), documentation

Preferred skills

CIPM/CIPT/CIPP/E certification, Python/Go/Rust/TypeScript, SQL, on-premise/colocation infrastructure, ML/AI data pipelines, hybrid deployment models

Technologies

AWS, Docker, SOC 2, ISO 27001, PCI DSS

Responsibilities

Own customer and prospect privacy risk assessments, DPIAs, and transfer impact assessments; Build and maintain accurate data flow maps and records of processing; Translate privacy laws and AI regulations into concrete requirements for engineering; Define privacy requirements for product and infrastructure changes; Own the operating model for privacy controls (retention, DSAR, consent, de-identification); Design and run operational auditing and remediation workflows; Own the subprocessor and vendor privacy review process; Own privacy enablement (playbooks, training); Partner with Legal on DPAs and SCCs; Partner with Security to reuse privacy and security evidence.

Seniority

Senior, hands-on IC