Director, Operations - Provider Performance
Core
Establish and execute a holistic provider performance strategy to optimize clinical quality, client access, and business results across all clinical service lines.
Role type
Director of Operations (Provider Performance)
Builds
Scalable data infrastructure, operational tools, and executive reporting systems for provider performance.
Domain
Mental health care operations and provider network management
Deliverable
production ML models | dashboards & analysis | infrastructure
Required skills
Provider performance operations, clinical productivity frameworks, provider network operations, business operations, people management, clinical network operations, data analytics, executive influence, change management
Preferred skills
Scaling complex operations, building high-performing teams, translating data into operational tools
Technologies
Dashboards, operational tools, data analytics systems
Responsibilities
Define and execute a holistic provider performance vision; Lead, mentor, and build a high-performing operations team; Partner with Data Analytics to build a unified data vision; Oversee development of operational tools and cross-program dashboards; Serve as a core operational partner to senior leadership on strategic growth initiatives
Seniority
Director, strategic leadership & team scaling
