IT Operations & Security Lead - UK (Remote)
Core
Own Zen's internal IT systems and security posture, replacing manual processes with automation and governance to support company growth.
Role type
Senior IC IT Operations & Security Lead
Builds
Automated identity and access workflows, software estate management systems, security policies and controls, device fleet management processes, and incident response frameworks.
Domain
Education technology / Enterprise IT & Cybersecurity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Identity and access management (IAM), SaaS license management, security policy definition, compliance and audit evidence generation, endpoint security management, incident response planning, automation of IT processes, stakeholder communication, budget management for IT tools.
Preferred skills
Experience building IT/security functions from scratch, knowledge of Cyber Essentials or similar certifications, expertise in Google Workspace administration, experience with personal device security policies.
Technologies
Google Workspace, SSO, MFA, Endpoint Management tools, Vulnerability Scanners, Security Questionnaires.
Responsibilities
Design and implement automated workflows for user onboarding, offboarding, and access management; Build a comprehensive inventory and management system for the software estate; Define and enforce IT and security policies across the organization; Manage device fleet security including patching and compliance monitoring; Lead incident response and post-incident analysis for non-product systems; Prepare security evidence for audits and customer questionnaires.
Seniority
Senior, hands-on IC