Operations Support Officer
Core
Provide operational and admin support across housing services, including tenancy management, allocations, maintenance coordination, and customer service for tenants and applicants.
Role type
Operations Support Officer (Community Housing)
Builds
Safe, secure housing outcomes for Australians in need
Domain
Social housing / Community services
Required skills
Administration, tenancy management, maintenance coordination, customer service, record keeping, stakeholder liaison, triaging requests
Preferred skills
Organizational skills, attention to detail, compassionate approach, solutions-focused
Technologies
None stated
Responsibilities
Coordinate property offers, allocations, and viewings; act as relief for Housing Officers and Asset Officers; maintain accurate tenant and property records; triage and manage maintenance requests; assist with tenant engagement initiatives and complaints resolution
Seniority
Entry to Mid-level, part-time