Direct Care Coordinator
Core
Develop, manage, and deliver optimized rosters for front-line aged care delivery staff, service brokerage providers, and external agencies.
Role type
Senior rostering coordinator (aged care)
Builds
Optimized shift schedules for direct care workforce
Domain
Aged care and community services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
rostering capabilities, lateral thinking, problem-solving, organizational skills, attention to detail, knowledge of rostering systems (Kronos, Alayacare, HumanForce)
Preferred skills
In Home Rostering knowledge, knowledge of SCHADS award
Responsibilities
Act as first point of contact for direct care delivery staff, service brokerage providers, and external agencies; provide timely and customized support to aged care customers; roster staff considering unique service requirements, staff skill sets, operational efficiency, and cost effectiveness
Seniority
Mid-level, hands-on operational role
