Senior Customer Data Analyst
Core
Deliver advanced customer, commercial, and operational analytics to drive business performance, revenue optimization, and strategic decision-making for Crown's integrated resort operations.
Role type
Senior Customer Data Analyst (Strategy)
Builds
Forecasting models, customer segmentations, performance reporting, and analytics solutions for business planning and commercial decision-making.
Domain
Hospitality / Integrated Resorts / Commercial Analytics
Deliverable
dashboards & analysis
Required skills
SQL, Python or R, data visualization (Power BI, Tableau), forecasting modeling, customer segmentation, stakeholder engagement, business case development
Preferred skills
Experience in complex, data-rich environments, predictive analytics
Technologies
SQL, Python, R, Power BI, Tableau
Responsibilities
Develop forecasting models and customer segmentations to support business planning; Analyze customer behavior, pricing, and demand trends to inform growth strategies; Design and maintain reporting frameworks and dashboards; Partner with senior stakeholders to translate complex data into actionable insights; Support enterprise-wide projects by measuring performance outcomes and providing optimization recommendations.
Seniority
Senior, hands-on IC