Project Coordinator - Transitions
Core
Manage day-to-day delivery of service transition projects, coordinate handovers to service desk and BAU teams, and track project financials and invoicing.
Role type
Project Coordinator (Service Transition)
Builds
Service transition projects and capabilities for clients
Domain
IT Services / Managed Service Provider (MSP)
Deliverable
client delivery
Required skills
project coordination, stakeholder management, financial tracking, invoicing management, documentation management, knowledge transfer facilitation, RAID reporting, spreadsheet management
Preferred skills
MSP environment experience, meeting facilitation, multitasking, written communication
Technologies
Tracking spreadsheets
Responsibilities
Manage day-to-day delivery of the service transition project; Manage customer expectations on scope, timeline and dependencies; Establish priorities to meet timeline and pipeline; Coordinate documentation, asset and licence registers and runbooks; Manage project support work to deliver solutions; Manage and track all project financials; Manage and track all project invoicing; Assist PMO with financials, RAID reporting and tracking; Own and update Tracking spreadsheet including rundown tasks.
Seniority
Individual Contributor
