Senior Roster Officer, CYF. Permanent Full Time - Location Flexible
Core
Coordinate and optimize workforce rosters for Child, Youth & Family services to ensure compliance, coverage, and effective resource use while supporting the needs of children and young people.
Role type
Senior Roster Officer (Workforce Coordination & Team Leadership)
Builds
Operational workforce schedules and team capability
Domain
Social Services / Child & Youth Care / Workforce Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
rostering and workforce coordination, team leadership and coaching, workforce management principles, SCHADS award knowledge, roster optimization, rostering software proficiency, problem-solving
Preferred skills
UKG Pro knowledge, experience in residential care rostering
Responsibilities
Coordinate and optimize rosters for workforce coverage and compliance; Respond to changing service needs and unplanned roster changes; Provide day-to-day leadership and coaching to Roster Officers; Act as regional subject matter expert for complex rostering issues; Promote standardised rostering processes and training; Build relationships with operational teams to support culturally safe rostering practices
Seniority
Senior, hands-on IC with team leadership
