Infringement Review Officer
Core
Provide customer service and administrative support for the Appeals Department, processing driver nominations and reviewing family violence and enforcement cases.
Role type
Administrative Officer (Enforcement/Compliance)
Builds
Routine written correspondence and accurate records for council enforcement decisions
Domain
Local government / Municipal administration
Deliverable
dashboards & analysis
Required skills
Administration, Customer service, Case review, Record keeping, Legislative interpretation, Complaint management
Responsibilities
Process Driver Nominations for Parking infringements, Review Family Violence and Enforcement Review cases, Manage and respond to requests and complaints, Prepare routine written correspondence, Maintain accurate records