Lead, Business Operations - Payward Services
Core
Strategic Business Operations Lead scaling a global financial infrastructure platform for fintechs, banks, and payment providers.
Role type
Senior IC Business Operations Lead
Builds
Scalable operational processes, partner onboarding workflows, and automation solutions
Domain
Fintech / Payments Infrastructure
Required skills
Business operations strategy, process transformation, cross-functional project leadership, AI tool implementation, automation design, data analytics, stakeholder management, operational risk management
Preferred skills
Payments infrastructure experience, partner onboarding expertise, cryptocurrency services knowledge, product integration experience, AI-powered workflow implementation
Technologies
AI tools, scripts, integrations, no-code automation platforms
Responsibilities
Oversee business planning cycles and performance tracking; establish business operating rhythms and KPIs; develop reporting frameworks and dashboards; lead partner onboarding and launch processes; build scalable launch readiness frameworks; identify and implement automation solutions; support integration of new products and acquired businesses; lead cross-functional strategic projects; resolve operational challenges and process gaps.
Seniority
Senior, hands-on IC