Order Management & Billing Lead, Cloud Marketplaces & Partnerships - AWS
Core
Strategic operator managing end-to-end order-to-invoice lifecycle, billing operations, and partner billing workflows for cloud marketplaces and AWS partnerships.
Role type
Senior IC Order Management & Billing Lead
Builds
Scalable billing processes, operational models, and workflows for cloud marketplaces and partner ecosystems.
Domain
Cloud computing, SaaS, AI, Partner ecosystems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Usage-based billing, partner billing constructs, cloud marketplace operations, month-end reconciliation, CPQ/ERP/billing platforms, process design, automation, cross-functional collaboration, data validation, KPI definition
Preferred skills
AWS partnership experience, BPO management, AI/automation integration, operational documentation
Technologies
Salesforce, Oracle Fusion, NetSuite, Stripe, Metronome
Responsibilities
Own end-to-end billing operations for AWS and partner channels; Build and scale repeatable billing processes; Manage partner billing constructs and exception handling; Partner with external partners to resolve billing discrepancies; Support onboarding of new cloud marketplaces; Scale execution through BPO and offshore teams; Embed AI and automation into workflows; Partner cross-functionally with Revenue Systems, Product, Engineering, GTM, Legal, Deal Desk, Finance, and Partner Operations; Ensure data completeness and accuracy during month-end close; Establish KPIs and dashboards; Develop and maintain operational documentation
Seniority
Senior, hands-on IC
