Phone Sales Officer
Core
First point of contact handling inbound phone sales, parts interpretation, and counter sales for auto electrical components.
Role type
Phone Sales Officer (Automotive Aftermarket)
Builds
Auto electrical parts sales and customer order fulfillment
Domain
Automotive / Auto Electrical / Industrial
Deliverable
product features
Required skills
Phone sales, parts interpretation, customer service, pricing advice, inventory system usage, invoice processing, RMA handling
Preferred skills
Automotive industry experience, knowledge of alternators/starters/batteries, warehousing experience, forklift licence
Responsibilities
Handling inbound phone sales enquiries, identifying and interpreting automotive parts requirements, assisting customers at the trade counter, processing invoices and returns, following up on sales opportunities
Seniority
Individual Contributor