Technical Program Manager, Telecom
Core
Coordinate technical programs to deliver internet speed enhancements and ensure uninterrupted customer experience.
Role type
Technical Program Manager
Builds
Internet speed enhancement programs for telecom customers
Domain
Telecom / Internet Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Program coordination, strategic planning, stakeholder management, data analysis (Excel), risk identification, project scheduling, quality assurance, software development methodologies
Preferred skills
PMP/PMI certification, Agent OS, SCOPE
Technologies
Excel, JIRA, SharePoint, Tableau
Responsibilities
Coordinate with cross-functional teams to deliver projects within scope and timeline; Develop and manage program schedules and identify risks; Monitor and report on program status to ensure on-time and on-budget deliverables; Conduct quality checks to prevent customer experience interruptions; Analyze large Excel data files to resolve issues; Communicate project status, blockers, and risks to senior management; Manage stakeholder relationships through recurring meetings; Escalate potential issues affecting project delivery.
Seniority
Mid-Senior, hands-on IC
