Delivery Manager
Core
Lead end-to-end delivery of complex SaaS implementation projects for enterprise customers in the payments and finance sector.
Role type
Senior IC Delivery Manager (SaaS/Enterprise)
Builds
Customer-facing software platform implementations
Domain
Fintech / Payments / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
End-to-end project delivery, stakeholder management, risk and issue management, cross-functional coordination, scope and change control, commercial awareness, UAT and release planning
Preferred skills
Payments and financial services experience, SaaS vendor or implementation partner background, complex platform configuration and data migration expertise, API and integration knowledge
Technologies
SaaS platforms, APIs, integrations, data migration tools
Responsibilities
Own end-to-end delivery of customer implementation projects from planning to post-go-live; Manage project plans, milestones, risks, issues, and dependencies; Lead delivery governance and stakeholder reporting; Coordinate internal teams across configuration, data, integrations, testing, and release; Manage scope, priorities, and change requests; Support UAT, release planning, go-live, and post-go-live transition; Ensure clear management of customer expectations and commercial outcomes
Seniority
Senior, hands-on IC
