Head of Retail (South)
Core
Own the in-store customer experience and drive retail performance across the Australian and New Zealand store network for General Pants.
Role type
Senior IC retail operations leader (Head of Retail)
Builds
General Pants retail stores and omni-channel performance across Australia and New Zealand
Domain
Fashion retail
Required skills
P&L management, store operations, visual merchandising, omni-channel strategy, talent development, compliance management, network growth, data integrity, change management
Preferred skills
High-volume fashion retail experience, entrepreneurial mindset, strategic thinking
Technologies
Alquemie Group standards, CRM systems, stock management systems
Responsibilities
Own in-store customer experience including service standards and visual merchandising; Deliver sales, EBIT, gross margin and profit budgets; Turn around underperforming stores and regions; Protect margin through cost governance; Grow omni-channel performance; Sharpen store operations and data integrity; Ensure safety and compliance; Coach retail leadership team; Lead network growth through new stores and property strategy