Retail Store Manager – Townsville
Core
Manage a retail store and clinical clinic specializing in CPAP therapy and sleep apnoea diagnosis/treatment.
Role type
Retail Store Manager (Clinical/Retail hybrid)
Builds
Sleep health services, CPAP equipment sales, and patient care
Domain
Healthcare retail / Sleep apnoea therapy
Deliverable
product features
Required skills
Store management, client-focused retail, customer service, sales, interpersonal skills, troubleshooting, patient education, POS use, basic reporting, administration
Preferred skills
Pharmacy/CPAP/Optometry/Audiology experience, Lightspeed POS, tech-savviness
Responsibilities
Home sleep test setups, assisting customers with CPAP purchases, troubleshooting CPAP equipment, building customer relationships, patient education on sleep health, POS use, basic reporting and administration, cleaning duties, after-sales service
Seniority
Mid-level, hands-on IC