Multicultural Support Officer
Core
Support new arrivals to Australia in settlement, navigation of services, and community integration through direct assistance, interpretation, and cultural consultancy.
Role type
Multicultural Support Officer (Settlement & Integration)
Builds
Settlement pathways for migrants and refugees
Domain
Social Services / Migration Settlement
Deliverable
client delivery
Required skills
Language proficiency (non-English + English), cultural consultancy, case note administration, workshop facilitation, transport logistics, accommodation support, youth supervision
Preferred skills
Family & domestic violence experience, driver's license with own vehicle
Technologies
Microsoft Office, digital literacy tools
Responsibilities
Welcome and orientate new arrivals; provide language support and interpretation for clients and staff; transport clients to appointments and activities; assist with accommodation inspection and settlement; conduct orientation workshops; supervise child protection visits; engage with ethnic and faith communities; write accurate case notes.
Seniority
Individual Contributor